ACTION ALERT: Support language access for state services!

All New Mexicans deserve equal access to state services, regardless of the language they speak.

New Mexico is home to thousands of people that primarily speak Spanish, Vietnamese, Chinese and Diné and other languages. Despite being required by law, many agencies do not provide information and services in languages New Mexicans understand. Lack of language services has delayed or prevented New Mexicans from applying for unemployment insurance, food assistance, and Medicaid prior to and during the pandemic and deepened economic and health disparities in our communities. 

Senate Bill 368 will increase resources and services in languages other than English, ensuring that more New Mexicans can access state services. The bill will be heard in the Senate Health and Public Affairs Committee FRIDAY a half hour after the Senate floor session. 

We need your help to get it passed! Please submit written comments today or sign up to speak and comment in the committee hearing.

You can share a personal story in your email about why state agencies should provide interpretation or translation. You can also say something like this: “I urge senators to support SB 368. All New Mexicans should have access to state services. Coordinating and planning language services is a common sense step to address health and economic inequities in our state services.”

Instructions on how to submit written comments and make public comments at the hearing are below. 

Bill summary

SB 368: Language Access Analysis, Plan, and Annual Report will increase language access by requiring state agencies to: 

  • Assess the number of New Mexicans they serve that primarily speak a language other than English and determine the resources needed to ensure meaningful access to services, like public benefits and unemployment insurance.
  • Develop and implement an annual plan to provide meaningful access to state programs for individuals who primarily speak languages other than English. 
  • Submit the annual report to the governor and the legislative finance committee.

Written comment instructions

  • Submit to SPAC@nmlegis.gov 
  • Written comments should be 300 words or less. 

Public comment (during hearing) instructions

When: 30 minutes after Senate floor session on Friday, March 12

Sign up to make public comment via this form:  https://docs.google.com/forms/d/e/1FAIpQLSd6DQLFUzJjhBKz16R2F1jHrXTZN68hQ3_dMl0JAlGgl0kFzQ/viewform

You will be contacted by the committee’s Zoom operator who will give you instructions on how to access the public comment portion by Zoom.

What to expect during the hearing: The committee will be taking public comment. The chair of the committee will announce the bill and ask who supports SB 368. At that time, to provide a comment use the Zoom reaction button and raise your hand. The Chair will call your name and unmute your zoom when it is your turn to speak.

Tips 

  • Keep your remarks brief and to the point.
  • If you have a personal story about how state agencies’ lack of interpretation or translation services has impacted you or your family, please share it.
  • Close the Legislature’s webcast page when you give your comment so there is not an echo during your remarks.
  • Make sure you are not muted when you start speaking.
  • Do not rely on your computer or phone for notes. Write them down or print them in case your computer screen freezes.
  • Close other tabs and windows in your browser to make sure your connection is good.
  • If your connection or microphone doesn’t work, be prepared to call in with the information above.